FREQUENTLY ASKED QUESTIONS

General

How do I contact Tribe228
Please fill out the contact form or email us at info@tribe228.com and we will respond within 48 hrs. 
Can I negotiate the price?
No. You can not. However, if you subscribe to our newsletter our exclusive membership has endless perks. Subscribe now.
Do you do custom orders?
Yes we do custom orders. To see how it works please visit the custom designs page. 
Are the sizes accurate?
Yes, our items typically run true to size. You can view our size chart at the following link. 
Do you restock limited print items?
Once our limited print items are out of stock, they will not be reproduced. So, make sure to get it before it’s sold out!
Do bottoms/tops come with the tops/bottoms in the photos?
No. The tops are not sold with skirts and the bottoms don't come with tops. However, the Sets Collection comes together and you can find the tops/bottoms in the other section sold separately. 
Do you offer wholesale?
We aren't currently offering wholesale at this time, however, you can email us at info@tribe228.com to see how we can work together.
Do you allow returns and exchanges?
Yes, we allow the return and exchange of unworn and unwashed items if we receive them within 21 days after it was delivered to you. For additional details on returns and exchanges, visit our RETURNS & EXCHANGES page. 
How long does it take to ship out my order and how long does delivery take?
It takes between 24-48 hours to ship and deliver your order.
How can I track my package?
A tracking number will be provided once your items have been shipped.
How do I change/cancel my order?
Please contact us within 24hrs if you think your order is incorrect.
How can I stay up-to-date on events/pop-up and special offers?
The best ways to keep up with the latest Tribe228  promotions,events and happenings is to follow us on social media (Instagram and Facebook) and by subscribing to our e-newsletter. We never share your information and you can unsubscribe anytime.